Keeping Customers Happy: A Testimonial to Customer Service

Submitted by dwmenegus@corp… on Wed, 04/18/2018 - 11:19

“We bend over backwards to make our clients happy.” 

How many times have you heard that saying? And what does it really mean? 

Assigning actions to these words is vital to a company’s success. At the end of the day, after the work is done and the event is over, people don’t remember the technology or equipment you provided, they remember how they were treated. That’s why it’s so important to make customer service a priority.

The Strategic Fit - Building Relationships with Speakers' Bureaus

Submitted by dwmenegus@corp… on Tue, 04/17/2018 - 11:55

This is the final piece in a three-part series recapping a conversation I had with Sue Falcone, Founder and CEO of Remarkable! A Speakers Bureau on how planners can strategically build relationships with speaker’s bureaus. Part one introduces the value of the speakers’ bureau, and part two talks about event speaker trends.

Is Projection Mapping the Right Fit for Your Next Event?

Submitted by dwmenegus@corp… on Tue, 04/03/2018 - 11:47

The best events transcend engaging the audience – they make the subject matter and entire experience come alive. An increasingly popular method is projection mapping, a technique that upends all our memories of flat-screen home movie projections and creates 3D experiences like those at the Courtyard by Marriott Super Bowl Sleepover in New York City.

What’s Trending in the Speaking World?

Submitted by dwmenegus@corp… on Wed, 03/21/2018 - 14:08

Event strategists always start with the end in mind. They know the core principle in strategic planning is that all actions and decisions must support the event goal. When it comes to choosing speakers, it can be easy to get distracted by celebrity status or choose topics that may be personally interesting but not right for your target audience. Engaging the professional skills of a speaker’s bureau allows you to add an expert to your team at no cost to you, saves time and will potentially introduce you to people and topics you may not have otherwise found.

The 8 Dos and Don'ts of Event Tech Implementation

Submitted by dwmenegus@corp… on Sat, 03/17/2018 - 14:37

Bringing new tech to your event is easy; you just go to the event tech store, pick out what you want, take it home, unwrap it and press the big green "on" button.

If only.

Clearly there's more to it, and there are more opportunities for things to go awry, mistakes to be made, and issues to occur.

We've put our heads together and came up with eight "dos" and "don'ts" for implementing event technology at your events. If you're ever had a problem with tech at your events, there's a good chance you made one of the mistakes we're going to address below. 

Efficient Traveling in 2018: Sanity-Saving Tips for Event Planners

Submitted by dwmenegus@corp… on Sat, 03/10/2018 - 16:23

Having just reviewed my numerous hotel and airline accounts, I was reminded of how much I traveled in 2017. Most of my trips were visiting and training clients, helping conduct booth sales or attending industry shows.

Event professionals spend a great deal of time on the road to prepare for and attend their events. Over the years, I have developed a few ways to cope with life on the road. Hope these tips help you in 2018 and beyond!

Staying Organized

Events Made Easy: The Quintessential Checklist for Planning a Successful Event

Submitted by dwmenegus@corp… on Fri, 03/09/2018 - 11:05

Each year companies spend valuable resources on meetings and events – not because they are a nice add on, but because they are a proven, successful business tool.  A well planned, well executed event can invigorate a corporation and dazzle attendees.  But just because something didn’t go wrong, it doesn’t mean everything went right.  As event planners we need to stop accepting "no catastrophic failures" as a measure of success.

These seven points of focus can help ensure you produce a successful event each and every time.

From Chatbots to Face ID: Event Tech Innovations for 2018

Submitted by dwmenegus@corp… on Wed, 03/07/2018 - 17:35

Over the last few years, technology has become an integral part of the events industry. Anyone working in this dynamic area knows how painful it would be to juggle all the aspects of event management without the help of technology tools.

The demands placed in front of today’s organizers? To execute the logistics of the event perfectly, while at the same time providing engaging experiences that are tailor-made for attendees, satisfying different needs they may have before, during, and after the event.

6 Event Marketing Trends for 2018

Submitted by dwmenegus@corp… on Fri, 03/02/2018 - 12:55

Whether it’s making a list and checking it twice or end-of-year recaps and wrap-ups, winter is the season of lists. At Derse, much like when it comes to events, we’re all about preparation. So, we’ve scoured the internet for opinions and predictions on event marketing trends for the coming year.

These predictions from Chief Marketer, Entrepreneur, Forbes and more, combined with our knowledge from the past year and our expertise in aiding companies with events, exhibits and experiences led to our own list.

Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is more