Next Gen, First Time: 10 Event Strategies That Gen Z Will Appreciate

February 6, 2025
gen z

Did you know Millennials (1981-1996) and Gen Z (born 1997-2012) combined comprise 75% of working professionals, according to data from the Bureau of Labor Statistics? Younger corporate employees are influencing the evolution of meetings, events, and conferences like never before. 

“From attending their first work conference to experiencing an off-site with their team, this new generation entering the workforce is more digitally savvy than ever, while still valuing connections and redefining the purpose of face-to-face interactions,” explained Hilton Vice President, Sales Engagement and Special Events Kelly Knowlen at the Hilton Showcase Experience in New York in January. 

What do today’s attendees want from events? Flexibility and knowing more before they go, according to new research by Hilton and Ipsos, a global market research and consulting firm.  

kelly knowlen
Hilton Vice President, Sales Engagement and Special Events Kelly Knowlen
 

In January, Hilton published its 2025 Trends Report, The Meetings Maximizer: The Next Generation of Meetings & Events, which explores a variety of insights and new solutions to make meetings and events more welcoming–from the Gen Z employee taking on their first post-grad full-time job to the Gen X senior leader who has attended meetings and events for their entire career. 

Related: Unveiling 2025 Meeting Trends: 5 Takeaways From Hilton Leaders 

After reviewing and analyzing the data, we share 10 takeaways on meeting tactics you can try. 

 

10 key takeaways 

1. Warm welcome. “Being welcomed to the event by someone who shows them around and answers their questions would put 61% of respondents at ease,” according to the report.

warm welcome
Idea you can steal: At a recent event, Hilton offered food and drinks in the lobby to welcome attendees as they checked in. Photo: Danica Tormohlen
 

 2. What to wear. “Appearance is top of mind, with 79% of Gen Z-ers reporting feeling at least a little anxious about not having the right attire. Nearly one-third will buy new clothes and get a haircut,” according to the research. Sharing suggested attire guidelines for attendees to reference, with supporting visuals, as they get ready or pack allows meeting goers (67%) to feel more comfortable at in-person events.

what to wear
Idea you can steal: Share outfit photos or videos in the know before you go email and the event app or website, like this sample packing list from Connect Marketplace
 

3. First-timer meetup or orientation. “Nearly 60% of respondents said they would feel more comfortable if they could attend a meet and greet [when] attending an event for the first time,” according to Hilton.

first timer lounge
Idea you can steal: Create a first-time attendee lounge like this one at the 2024 Society of Actuaries event. Photo: Society of Actuaries
 
first time orientation
Idea you can steal: In Milwaukee last August, Connect Marketplace hosted a first-timer orientation that was standing-room only. The facilitator, Taylor Buonocore Guthrie, helped break the ice with games. Photo: Taylor Buonocore Guthrie
 

4. More down time. “For years, if not decades, most live events have been structured around ‘from sunup to sundown’ agendas of keynote sessions, breakouts, panels, buffets luncheons, and the like,” according to the report. A new generation has entered the workforce, and attendees of all ages are increasingly expressing a desire for a more welcoming, comfortable, and supported experience. 

 more down time
Idea you can steal: Have designed office space and takeaway lunch options for attendees. Photo: Hilton
 

5. Planning ahead. “Receiving an agenda well in advance would make 71% of respondents feel better about going into an event,” according to the survey.

app
Idea you can steal: While finalizing the event schedule can be a never-ending task for the organizer, be sure to include as much information as possible about the program on the event website or app, including times, dates, session titles, descriptions, breaks, etc. Even if all the speakers aren’t lined up, more and more attendees want to map out their day as soon as they can. Photo: Informa Connect
 

6. Next-level Know Before You Go. “Having an opportunity to ask last-minute pre-event questions would make 58% of respondents feel better going into an event,” according to the survey.

greenbuild
Idea you can steal: In addition to an email, consider hosting a Know Before You Go webinar, like this one from Greenbuild, or post a video with answers to frequently asked questions. If you don’t create one as the event organizer, an influencer in your industry might. Check out this one from last year’s AWS reInvent.
 

7. Breaking the ice. “54% of respondents said they would feel more comfortable having icebreaker questions to help start a conversation,” according to the survey.

sticker starter
Idea you can steal: Use conversation starter stickers. Cats or dogs? Beaches or mountain vacations? Stickers that attach to meeting badges are an inexpensive way to get attendees to chat about their personal interests. Photo: Danica Tormohlen
 

8. Menus in advance. “Receiving event menus in advance (60%) and having options for people with allergies (52%) would help reduce mealtime anxieties.

menu in advance
Idea you can steal: “Sending menus to attendees before an event was the most popular tactic we tested,” according to Hilton. “Attendees appreciate knowing what will be served so they can plan their event day.” Be sure to include service details like buffet, sit down, grab and go, etc. Photo: Hilton
 

9. Quiet spaces. Quiet spaces for individuals with autism and other sensory-processing issues have become more common at airports and public spaces, like the Overland Park Convention Center. Keep in mind: they aren’t only for neurodivergent attendees.

overland park convention center
Idea you can steal: Create quiet space within a larger event for people to break away and check email or take calls. One medical event organizer recently told us that they were surprised to learn every time they visited their event’s quiet space, it was filled with older doctors who wanted to rest for a minute or to create a sense of calmness amid the flurry of the event. Photo: Overland Park Convention Center
 

10. Plus-ones welcome. “Being able to bring at least one friend empowers 59% of attendees to feel more comfortable at events,” according to the data. Hilton research indicated the emergence of the pod squad, a small group that attendees spend time with at an event, and "frolleagues," friends who are colleagues.

frolleagues
Idea you can steal: Allow attendees to bring a mentee, partner, friend, or colleague with them to the event. Offer a group discount or 2-for-1 deal.
 

 

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